Shipping Policy
1. THE CONTRACT BETWEEN US
We must receive payment of the whole of the price for the goods that you order before your order can be accepted. Once payment has been received by us we will confirm that your order has been accepted by sending an email to you at the email address you provide in your order form. Our acceptance of your order brings into existence a legally binding contract between us.
2. DELIVERY OF GOODS TO YOU
2.1 We will deliver the goods ordered by you to the address you give us for delivery at the time you make your order.
2.2 Delivery will be made as soon as possible after your order is accepted and in any event within 30 days of your order.
2.3 You will become the owner of the goods you have ordered when they have been delivered to you. Once goods have been delivered to you they will be held at your own risk and we will not be liable for their loss or destruction.
2.4 You must observe and comply with all applicable regulations and legislation, including obtaining all necessary customs, import or other permits to purchase goods from our site. The importation or exportation of certain of our goods to you may be prohibited by certain national laws. We make no representation and accept no liability in respect of the export or import of the goods you purchase.
2.5 Faulty, damaged or incorrect items received. To support claims on your behalf with any of our couriers it is your responsibility to supply digital photographic or video evidence to show proof in original packaging of any damages or incorrect orders for us to process your refund or replacement orders as soon as possible. This proof is non-negotiable. We cannot assist you without this proof.
3. RESTOCKING CHARGE
If the courier has attempted to deliver your order by leaving a card or notifying you by email it is you, the customer that is responsible to organise re-delivery or to pick it up from the local depot. Failure to do so despite our attempts at notifying you will result in a re-stocking fee of 20% of your order total.